Legal
Privacy Policy
How F5 Works collects, uses and protects your personal information.
Last updated: [date]
1. Who we are
This website is operated by [Registered company name], trading as F5 Works, a company registered in England and Wales under company number [number], with its registered office at [address]. We are the data controller for the personal information described in this policy.
2. Information we collect
When you book a call, request a free App Blueprint or contact us, we collect the details you provide: your name, email address, company name, information about your app idea, your project stage and estimated budget, and your preferred call time.
We may also collect limited technical information when you visit our website, such as your browser type and pages visited, as described in our Cookie Policy.
3. How we use your information
We use your information to respond to your enquiry, arrange and hold your call, prepare your App Blueprint or proposal, and provide our services if you become a client. We do not sell your personal information.
4. Our lawful basis
We process your information where it is necessary to take steps at your request before entering into a contract, to perform a contract with you, or for our legitimate interests in running and improving our business, in line with the UK GDPR and the Data Protection Act 2018.
5. Who we share it with
We share information only with trusted service providers who help us run our business, such as our form, email and hosting providers, and with our development team when needed to prepare a proposal or deliver your project. They may only use it on our instructions.
6. International transfers
Some of our team and service providers are based outside the UK. Where your information is transferred outside the UK, we make sure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or an adequacy decision.
7. How long we keep it
We keep enquiry information for up to [24 months] after our last contact, unless you become a client, in which case we keep project records for as long as needed to meet our contractual, legal and accounting obligations.
8. Your rights
You have the right to access, correct or delete your personal information, to object to or restrict how we use it, and to data portability. To use any of these rights, contact us at [email address].
If you are unhappy with how we handle your information, you can complain to the Information Commissioner’s Office (ico.org.uk).
9. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.